Director
Gcobisa Sakwe
Vision
Morkalio Revenue Solutions aspires to be the leading organisation in revenue collection and management, receivables management and outsourcing (BPO) in Southern Africa. Our vision for growth includes Morkalio being the most technologically advanced and data driven service provider to the credit industry, focusing on delivering superior results for our clients, within the guidelines of our core values which include:
• High ethical standards.
• Strict corporate governance.
• Treating staff and management fairly.
• Being environmentally responsible.
• Dealing with debtors in a caring and responsible manner (Ubuntu).
Mission
Pioneering and passionate in our ways and approach’.
We believe that each of our clients have their own unique challenges when it comes to credit management and revenue collection. Morkalio prides itself on assessing the needs of its clients individually, whilst developing a unique service offering as part of a sustainable solution. Our solutions include credit management and project management expertise, dedicated customer service and query resolution personnel. Highly skilled and trained staff supporting stringent service level agreements, allows us to measure service levels efficiently and deliver on our clients’ strategic business objectives. Our methodologies are flexible and customisable ensuring alignment with our client’s needs and expectations.
Our Values
Core to our value system is Morkalio’s “Revenue Collection Delivered with Innovation” slogan.
Innovation and service is at the core of our business.
Training and Skills Transfers
Morkalio supports skills transfers and endeavours to promote and encourage this principle at all times. This is one of the fundamental methods we believe is key to assist in employing youth and develop them to become successful entrepreneurs in future.
Training and skills development form an integral part of Morkalio’s bid to uplift and develop all management and staff.
Systems and Technology
Morkalio has implemented a proven technological platform to conduct business. The platform is scalable and is supported in house.
Included in the information technology infrastructure are brands such as:
Morkalio is integrated with numerous data sources including registered credit bureaus and data providers to ensure that all data is relevant and current. A full disaster recovery plan is in place to provide uninterrupted services to clients.
Reporting/Dashboards
State of the art reports and dashboards are available to assist management as well as clients to drive strategy and grow results.
Timeous information allows for informed decision making!
Morkalio prides itself on meticulous campaign management and project execution and reporting is key in the business relationship with clients.
Human Capital
Staff and management ultimately deliver value to our clients and stakeholders. Morkalio considers its staff to be key in its operations and accordingly incentivizes performance and encourages development in the workplace.
Our core values include:
• Ethics and Integrity
• Supporting the philosophy of Ubuntu
• Innovation
• Positive contribution in all our endeavours (work and home)
• Mutual respect and tolerance